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Frequently Asked Questions

A Future Talent Learning Event

1
 
December
, 
2026
19:00 
GMT
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Connections to the Transformational Leadership Programme

Duration:

120mins worth of OTJH

Topics covered:

Change Management, Relationship Management, Critical Thinking

Pairings:

Module 1: Self Awareness & Curiosity

Module 2: Communication

Module 4: Decision Making

Module 1

Self Awareness

Module 2

Communication

Module 4

Decision Making

Post event task:

After this experiential event, take some time in the week to put into practise the mindful lessons the facilitator has touched on. Before you next big meeting or presentation take a moment to ground yourself and then write down reflections afterwards about it it made you feel. 

Getting Started

I haven’t received my Aptem activation email.

You’ll receive an activation email from ‘email@aptem.co.uk’ on the same day that you receive your welcome email from your coach. If you don’t receive the activation email, please check your junk folder and/or speak to your internal HR/IT team to ensure @futuretalentlearning.com and @aptem.co.uk are both on the ‘Allow list’. Once received, proceed with your registration.

I haven’t received my Mentarri activation email.

You’ll receive an activation email from ‘learnmore@futuretalentlearning.com’ after your Enrolment Meeting. If you don’t receive the activation email, please check your junk folder and/or speak to your internal HR/IT team to ensure @futuretalentlearning.com are on the ‘Allow list’. Once received, proceed with your registration.

What is the difference between an Apprenticeship Levy-funded programme and an Enterprise programme?

An Apprenticeship Levy-funded programme is a government-funded apprenticeship. On completion, you’ll receive your relevant apprenticeship qualification.
 
An Enterprise programme is commercially funded by your employer. On completion, you'll receive a certificate to recognise all the hard work you have done on your programme.

Your Enrolment Form – Individual Learner Record

I can’t edit any of the fields in the Individual Learner Record (ILR).

Once you have completed the enrolment form, you won’t be able to return to edit this page. Your coach can edit information for you during the Enrolment Meeting.

I’m an international learner and don’t have a ‘UK postcode prior to enrolment'.

That’s ok. Please enter either ZZ99 9ZZ or AA9 9AA

I’m an international learner and don’t have a ‘National Insurance Number’.

That’s ok. Please enter AB123456C.

I don’t know what level my highest-level qualification is.

Find out more about different qualification levels below. If you’re still not sure, you can ask your coach’s advice in your Enrolment Meeting.

qualification levels
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I have a self-employed ‘side hustle’ alongside my employed role. How do I answer the question ‘Are you self-employed’?

You are required to be employed to qualify for an apprenticeship, so this question is to determine that you’re not primarily self-employed. Given that you are being put forward by your employer for the programme, please answer ‘no’ to this question.

How do I answer the question ‘Are you in full time education or training prior to enrolment?

Select ‘Yes’ if the education or training provider you’re completing the course with describes it as full time. If you attend a full time course on a part time basis, this is still considered to be full time.
 
Select ‘No’ if the education or training provider you’re completing the course with describes it as part time.

I often work overtime in my role. Should I include this when I complete the ‘Working hours per week’ field?

For the purposes of the apprenticeship, please state your contracted working hours per week, excluding any overtime.

Why do you ask for my emergency contact/ next of kin details?

We ask for emergency contact/ next of kin details to support your safety and wellbeing during the programme. This information will be used only in urgent situations, such as illness or accident, and will be kept confidential.

Careers Support for Care Leavers and Young Adults (19–25)

If you are a Care Leaver or 19-25 years old at the start of the programme, you will also receive career advice and guidance from our qualified Careers Coach.

Learning Style Check

In your enrolment form, you will complete the Learning Style Check. This is a cognitive assessment tool designed to help us understand how you learn best, and to determine if you would benefit from additional support or adjustments to succeed on the programme. This is not a test or a diagnostic tool, and there is no pass or fail.  It takes approximately 15 minutes to complete.


You’ll engage with a series of games covering reasoning, memory, perception, problem-solving, and verbal skills. Some will be self-paced, others timed.


If your Learning Style Check indicates that you would benefit from additional support, your coach or one of our Learning Support Leads will discuss this with you.


Have a question about the Learning Style Check? Our team is here to help, contact our Learning Support Team: send@futuretalentlearning.com

Your Enrolment Form – Additional Information

I’m not sure how to answer the question  ‘Have you previously undertaken any government funded training’. 

 Government funded training can take many forms, including:


      • Another apprenticeship in any subject area
      • Any study funded by a student loan or student finance
 

If you have part-completed or fully completed a previous apprenticeship at any time answer 'Yes' to this question.


If you have had any training that involved government assistance (even if this assistance is being/has been repaid), answer ‘Yes’ to this question.

Why do you ask about other training that I’m undertaking during the course of the programme?

Undertaking an apprenticeship requires dedication. If you’re already studying on another course, or plan to do so whilst on the TMP, you may find it challenging to balance both activities. We want to ensure that you’ve carefully considered your capacity before enrolling in order to thrive on the programme.


Why do I have to fill out the Health - Learning Support section?

Undertaking an apprenticeship requires dedication. If you’re already studying on another course, or plan to do so whilst on programme, you may find it challenging to balance both activities. We want to ensure that you’ve carefully considered your capacity before enrolling in order to thrive on the programme.

Your Enrolment Form – Personal Learning Record

How do I complete the Personal Learning Record page?

Please do not complete this section; it will be automatically populated with relevant information from the Learner Records Service. Click ‘Next’ to continue to the next part of the form.

Your Enrolment Form – Knowledge, Skills & Behaviours Assessment

What is the Knowledge, Skills & Behaviours Assessment?

Your Knowledge, Skills & Behaviours Assessment is a form which involves you assessing yourself to identify your current level of knowledge and understanding linked to key areas of the programme. Your coach will discuss (moderate) the scores with your and your Line Manager to asses programme eligibility. Once moderated, the outcomes will enable your coach to adapt your programme of study to support you and your individual development needs.


Why do I have to fill out the Health – Learning Support section?


It’s important to be as open as possible about any health matters or additional learning needs you may have right from the start so that we can tailor your learning experience. Learning needs don’t have to be diagnosed for you to receive support.  Please share these on your enrolment form and if you’re not sure, have a chat with your enrolment coach.   
 
We provide in-house additional learning support and work with Support Connect to refer learners who have additional learning needs. This ensures learners have access to the necessary support and advice to help them succeed on the programme.

Your Enrolment Form - English & Maths Initial Assessments and Qualifications

What is the Initial Assessment?

The Initial Assessments are a required component set by the Department for Education which all learners need to complete. The online Initial Assessment evaluates your current working level of English and maths. Please don’t rush your answers; this will ensure an accurate assessment outcome. 
It’s important for you to complete these Initial Assessments as they will help your coach to determine if you require any further support with your learning journey. 

What do I need to score in the Initial Assessment?

We want you to be successful on the programme which is why we ask that you don’t rush your answers; if you do not achieve Level 2, your coach will discuss this with you as part of the enrolment meeting to check if you require any further support with your learning journey.

What happens if I score below Level 1 in my initial assessments in either maths or English at the application stage?

Sadly, individuals who score Entry Level (i.e. below Level 1) will find it too much of a challenge to complete the programme. In this case, we recommend you visit one of the sites below where you can find English and maths Functional Skills support to help you to gain confidence in operating at a Level 1 standard or higher (some are free). 


Once you are confidently operating at a Level 1 standard, you are welcome to re-apply for the programme. Often it takes just a few months to move from Entry Level 3 to a Level 1 standard of competency.  

National Careers Service
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BBC: Skillwise
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BBC: Bitesize
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Pass Functional Skills
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If you score below Level 1 in the initial assessments and have an additional learning need, a specific learning difficulty or a disability which may impact your learning you may still be able to enrol and complete the programme, as we can put in place additional support for you. Please discuss this with your coach if this applies to you.

Do I need to provide evidence of GCSEs grades A* - C/4 - 9, A-levels or equivalent?

You will be asked on your enrolment form if you have achieved GCSEs (grades A* - C/ 4 - 9), A-levels or equivalent, or higher qualifications in English and / or maths. If you haven’t achieved these qualifications, you will have the option to take Functional Skills qualifications in English and/or maths, (with your employer's agreement). 


Note - If you already hold GCSEs or equivalent qualifications, you aren’t eligible to receive funding for Functional Skills, as the government doesn’t provide funding for qualifications that have already been achieved. 

What if I have International Qualifications?

Please speak to your coach at enrolment - they will provide you with guidance on your options.

What are Functional Skills Qualifications?

Functional Skills qualifications in English and maths are incredibly useful qualifications if you do not already have GCSE grades A-C/ 4-9 or equivalent. Functional Skills in English and maths, at level 2, build your English and maths skills to the same level as GCSE grade A-C/ 4-9 and are nationally recognised qualifications. They are shorter than GCSEs and are routed in the functional use of English and maths rather than the academic use of it.

Will taking or not taking Functional Skills affect the apprenticeship completion?

No, whilst you need to complete Functional Skills during work hours, they do not affect your apprenticeship outcome. If you choose to complete Functional Skills, you must attempt the final exam/s before you complete the apprenticeship.

What Functional Skills levels are there?

Functional Skills qualifications are available at Entry Level 1, Entry Level  2, Entry Level 3, Level 1 and Level 2.  
 
Level 2 is comparable to GCSE grade 4 or grade C.  

Your Enrolment Meeting

I haven’t received an email from my coach.

Please contact learnmore@futuretalearning.com

What happens during my Enrolment Meeting with my Enrolment Coach?

During your Enrolment Meeting with your Enrolment Coach, they will:


     • Discuss your prior learning  
     • Talk about additional learning support (ALS)   
     • Explain the programme structure  
     • Make recommendations on planning your time to ensure you complete your learning within your working hours  
     • Ensure you fulfil the Levy-funding requirements (if applicable). 
     • Show you how to use your Learner Management System (Aptem) and the Events Hub   
     • Answer any questions you may have 

I can’t make the enrolment meeting.

Please rearrange your enrolment meeting by using the FTL Enrolments booking page.

My line manager can’t make the meeting.

Please rearrange your enrolment meeting by using the FTL Enrolments booking page.  


Please note that you won’t be able to start the programme until you’ve attended your enrolment meeting as your line manager will need to sign some key documents live in the meeting.     

My line manager has changed.

It’s really important that we have up-to-date line manager details, as they need to sign your compliance documents in the Enrolment Meeting. If your line manager changes during the enrolment process, let your coach know as soon as possible.

Your Learning

How much of my working week will I need to dedicate to the programme?

If your weekly contracted hours are 30 or more, you are expected to complete 4.5 hours of formal blocked learning time per week, with the remaining learning achieved through applied learning. 


If you work fewer than 30 contracted hours per week, the programme will be extended to ensure the full content can be delivered and that adequate time is available to complete all training.  Your coach will calculate your off-the-job-training hours and extend your programme duration on a pro-rata basis during your enrolment. 

Your Events Hub
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Before the event starts.


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Resources 

Each Club Topicana session will have a variety of resources for you to explore, ranging from long reads to podcasts. This means that you can join the discussion regardless of how you prefer to learn or how busy your schedule is.

 

Whilst the resources have yet to be decided for this session fear not, as the FTL team is hard at work behind the scenes putting everything together.


So save your (virtual) seat and register now. We'll then let you know in good time, when we have the resources ready.

 
In the meantime, start to think about the question ‘What is followership?. 

Podcast: 

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Book Summary: 

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Long Read: 

TBC

Nutshell: 

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Resources

Each Club Topicana session will have a variety of resources for you to explore, ranging from long reads to podcasts. This means that you can join the discussion regardless of how you prefer to learn or how busy your schedule is.

 

Whilst the resources have yet to be decided for this session fear not, as the FTL team is hard at work behind the scenes putting everything together.


So save your (virtual) seat and register now. We'll then let you know in good time, when we have the resources ready.

 
In the meantime, start to think about the question ‘What is followership?. 

Long Read

Read our whitepaper on event user experience research.

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Podcast

Listen to our podcast on event design, “Attendance Rate”

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Nutshell

Read Splash's annual report.

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Short Read

Document description.

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During the event 

Join the conversation, drive the debate or cast your vote! For this event why not engage with your facilitators and peers using Slido.


All participation on Slido is anonymous. To get involved, scan the QR code or click the button below.

SLIDO
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Testimonials from previous learners 

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It's always great getting to discuss new topics with people that have different points of view.


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— Leonard Bernstein

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I really enjoy getting to meet and talk to other people on the course from outside my own company.

”

— Leonard Bernstein

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I really enjoy getting to meet and talk to other people on the course from outside my own company.

”

— Leonard Bernstein

See you online.

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